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  1. General information

 

In light of the legal provisions established by the European and national legislation, the company we represent undertakes to protect your personal data when we process it, in relation to our main object of activity. Before submitting your personal information to us, we encourage you to read this privacy policy and the terms and conditions it contains; this document will provide you with information on how our company processes personal data as part of the process of providing our services.

 

The confidentiality of your personal data is one of the main concerns of DOMENIUL COROANEI SEGARCEA S.R.L., based in Segarcea, Unirii Street, no. 4A, County of  Dolj, as data operator. This document has the role of informing you about the processing of your personal data, in the context of using the website https://international.domeniulcoroanei.com/(”The Website”).

 

Considering the introduction of the General Data Protection Regulation (GDPR) starting with May 25, 2018, we assure you that S.C. DOMENIUL COROANEI SEGARCEA S.R.L. will strictly comply with all newly introduced internal and European legal rules and regulations and confidential data communicated to our company will be processed or transmitted for processing of personal data in accordance with applicable legal rules and for the fulfillment of mutual objectives and obligations, an activity that you can consult whenever you want and about which you can obtain information in accordance with the law and the hereby presented information regarding the Privacy Policy.

 

S.C. DOMENIUL COROANEI SEGARCEA S.R.L. will apply in the use of your personal data the necessary and sufficient technical and organizational measures to ensure their security, protection against accidental or unlawful destruction, modification, disclosure or unauthorized access.

 

  1. The categories of processed personal data. What personal data do we collect and how do we process your personal data?

 

II.1. If you are a customer of the Webite, S.C. DOMENIUL COROANEI SEGARCEA S.R.L. will process your personal data, such as first and last name, telephone, e-mail address, billing address, delivery address, data on how you use the Webite, for example your behavior/preferences/habits within the S.C.DOMENIUL COROANEI SEGARCEA S.R.L. as well as any other categories of data that you provide directly in the context of the creation of your user account, in the context of placing an order through the Website or in any other way resulting from the use of the Website.

 

If to create your user account on the Website using your Facebook or Google account, S.C. DOMENIUL COROANEI SEGARCEA S.R.L. will process the following public profile data displayed by those applications: username, email address.

 

If you choose to create an user account only before completion of your order for a product available on the Website, your email address will be requested, based on which an account will be created automatically. If you do not complete the order, the email address and other data provided will not be stored by S.C. DOMENIUL COROANEI SEGARCEA S.R.L. and the created account will be automatically deleted.

 

II.2. If you are a visitor to the Website of S.C. DOMENIUL COROANEI SEGARCEA S.R.L. will process your personal data that you provide directly in the context of using the Website, such as the data that you provide in the contact/questions/complaints section, to the extent that you contact us in this way.

 

SC DOMENIUL COROANEI SEGARCEA S.R.L. has its headquarters in Segarcea, Unirii Street, no. 4A, County of Dolj and is legally represented by Mr. Mihai Anghel, having the position of Sole Administrator, registered at the Dolj Trade Register Office under no. J16/1048/2002, VAT no RO15022473. The entity you have contacted is the data operator regarding the personal data received and processed in relation to you, as part of the performance of the activities executed by the company to/in your favor or in connection with the commercial relations arising from any commercial understanding, agreement or any other legal relationship between the parties.

 

When you contact S.C. DOMENIUL COROANEI SEGARCEA SRL, we will process your information, including the personal data you have revealed to us or the details of the shipment, such as name, surname, telephone number, postal address or e-mail address or other information related to specific documents prepared by the online store. We recommend that you do not disclose sensitive personal data, only those necessary for the development of existing legal relationships between the parties, such as data revealing racial or ethnic origin, religion, union membership, sexual orientation, health status, etc.

 

S.C. DOMENIUL COROANEI SEGARCEA S.R.L. may also receive personal data about you from other data operators for the purpose of fulfilling legal obligations or for the fulfillment of objectives set by the parties as a result of legal relationships between them and for the purpose of executing, providing or assisting S.C. DOMENIUL COROANEI SEGARCEA S.R.L. through activities carried out in accordance with the objects of activity in your favor or requests to or from you as the final beneficiary of a certain activity or service in connection with and in accordance with the activity of the company we represent.

 

S.C. DOMENIUL COROANEI SEGARCEA S.R.L. will process your personal data in accordance with the European and national legislation in force at the time of processing your data. The data processing is done in accordance with the legal norms in force at the time of processing. Please note that personal data may be processed on a different legal basis, data such as consents, contracts, legal obligations, protection and pursuit of legitimate interests, etc. The legitimate interest could be for purposes related to the specific trade activity but also for activities specific to the activity of the commercial company and for promotion and marketing purposes.

 

If, in exceptional circumstances, you provide to S.C. DOMENIUL COROANEI SEGARCEA S.R.L. personal data classified as sensitive personal data or as simple personal data, S.C. DOMENIUL COROANEI SEGARCEA S.R.L. will be obliged to process such sensitive personal data only in accordance with the applicable national and European law  in force at the time of processing, for which your express consent is required first.

 

III. Purposes and grounds for processing. Why do we collect and process your personal data?

 

III.1. If you are a customer of the Website, S.C. DOMENIUL COROANEI SEGARCEA S.R.L. processes your personal data as follows:

  • – for the development of the contractual relationship between you and S.C. DOMENIUL COROANEI SEGARCEA S.R.L., respectively for taking over, validating, sending and invoicing the order placed on the Website, informing you about the status of the order, organizing the return of ordered products, etc.

 

  • – for the fulfillment of the legal obligations incumbent on S.C. DOMENIUL COROANEI SEGARCEA S.R.L. in the context of the services provided through the Website, including tax and archiving obligations. Rationale: The processing of your data for this purpose is necessary in order to fulfill certain legal or contractual obligations. Providing your data for this purpose is necessary. Refusal to provide data may result in the impossibility of S.C. DOMENIUL COROANEI SEGARCEA S.R.L. to comply with its legal or contractual obligations and therefore unable to offer you services through the Website.

 

  • for marketing activities, respectively for the transmission through means of distant communication (e-mail, sms) of commercial communications regarding the products and services offered by S.C. DOMENIUL COROANEI SEGARCEA S.R.L., through the Site.

Rationale: The processing of your data for this purpose is based on your consent, if you choose to provide it.

 

You can give your consent for data processing for this purpose by checking the appropriate box at the time of the account creation or after account creation, in the My Account Information section. To unsubscribe from receiving such commercial communications you can use the option at the end of each email/sms containing commercial communications. Additionally, you can unsubscribe by accessing the My Account Information section.

 

Providing your data for this purpose is voluntary. Refusal to provide consent for the processing of your data for this purpose will not have negative consequences for you.

  • in order to perform various analyses and reports on the operation of the Website, the creation of consumption preferences profiles, mainly in order to improve the experience offered on the Webite.
  •  

Rationale: The processing of your data for this purpose is based on the legitimate interest of S.C. DOMENIUL COROANEI SEGARCEA S.R.L. to permanently improve the customer experience on the Website. Providing your data for this purpose is voluntary. Refusal to provide data for this purpose will not have negative consequences for you.

 

III.2. If you are a visitor to the Website, S.C. DOMENIUL COROANEI SEGARCEA S.R.L. processes your personal data as follows:

  • for marketing activities, respectively for the transmission, through the means of distant communication (e-mail, sms) of commercial communications regarding the products and services offered by S.C. DOMENIUL COROANEI SEGARCEA S.R.L., through the Website. Rationale: Processing of your data for this purpose is based on your consent, if you choose to provide it.

You can express your consent for the processing of data for this purpose by filling in and ticking the appropriate box on the newsletter subscription form available on the Website. To unsubscribe from receiving such commercial communications you can use the option at the end of each email/sms containing commercial communications.

Providing your data for this purpose is voluntary. Refusal to provide consent for the processing of your data for this purpose will not have negative consequences for you.

  • in order to solve complaints or grievances and to monitor traffic and improve your experience on the Website.

 

Rationale: The processing of your data for this purpose is based on the legitimate interest of S.C. DOMENIUL COROANEI SEGARCEA S.R.L. to ensure the proper functioning of the Website, as well as to permanently improve the experience of visitors to the Website, including by resolving various comments, questions or complaints.

 

Providing your data for this purpose is voluntary. Refusal to provide data for this purpose will not have negative consequences for you.

 

Your personal data is processed based on the legal relationship between the parties but primarily to fulfill your partnership with S.C. DOMENIUL COROANEI SEGARCEA S.R.L. or with the provider of services specific to the activity of trade and trade intermediation S.C. DOMENIUL COROANEI SEGARCEA S.R.L., or to comply to your request and take steps to resolve it (for example, upon completion of an application/contract/trade agreement form, as part of a registration or survey, or as part of a request to the company to provide pharmaceutical products) or by law, or as it may be required by applicable law, including applicable data protection laws.

 

Your personal data is processed by S.C. THE DOMENIUL COROANEI SEGARCEA S.R.L. for the following purposes:

  • for the fulfillment of the legal obligations incumbent on S.C. DOMENIUL COROANEI SEGARCEA S.R.L. in the context of processing your requests made expressly by you either directly or by a third legally authorized party or by any other accepted means of communication, through your account or website or performing checks and formalities related to your order on the Website of S.C. DOMENIUL COROANEI SEGARCEA S.R.L.;

 

  • for the development of legal relationships between the parties or based on the contractual relationship between our company and you, including in order to fulfill its obligations to you, to honour sales orders, service or sale-purchase contracts, invoicing and distribution of products, our correspondence with you, the recovery of any claims, as well as the protection of any legitimate interests of our company, administratively or judicially, the assignment of claims to third parties, the receipt and management of your requests, and compliance with the legal requirements on archiving;

 

  • for direct marketing activities and advertising for products marketed by the economic agent S.C. DOMENIUL COROANEI SEGARCEA S.R.L. or by its partners/affiliates (eg product offers) by promoting the most appropriate products and services of our company or partners/affiliates, including by sending us commercial communications for this purpose. Where required by law, you may express your consent to the use of your data for this purpose;
  • In order to determine and evaluate your interests and preferences, using automatic and/or non-automatic means, in order to generate personalized offers.

 

By expressing your consent at the time of ticking the appropriate box on the registration page, you agree to the use by the economic operator – data operator S.C. DOMENIUL COROANEI SEGARCEA S.R.L. of computer techniques that do not involve the presence of a human factor and that may lead to the production of legal effects in your relationship or that may have certain effects with a significant impact on your relationship. The processing of your data for this purpose has the benefit of providing a service as close as possible to your needs and interests according to the existing legal relationship between the parties and based on trade agreements with you, but also to suggest some choices on the subject of activity, products/services that are offered by S.C. DOMENIUL COROANEI SEGARCEA S.R.L.;

 

  • for the purpose of assessing your satisfaction with S.C. DOMENIUL COROANEI SEGARCEA S.R.L. products/services.

 

  • for the purpose of statistical analyses that do not involve the creation of individual profiles.

 

Legal grounds of processing
The processing of personal data for the above purposes is based on:

  • the legal obligations incumbent on S.C. DOMENIUL COROANEI SEGARCEA S.R.L. as a result of operations via the Website;

 

  • concluding, respectively delivering placed orders or for the fulfillment of the sale-purchase contract concluded with S.C. DOMENIUL COROANEI SEGARCEA S.R.L.;

 

  • the legitimate interest of S.C. DOMENIUL COROANEI SEGARCEA S.R.L. to promote their products and/or services;

 

  • your consent regarding the marketing/advertising activities and other processing activities for which the legislation in force provides the obligation to obtain consent.

To the extent that you have given your consent to certain processing activities, you have the right to withdraw your consent at any time.

 

  1. The duration for which we process your data. How long do we store your personal data?

 

In principle, S.C. DOMENIUL COROANEI SEGARCEA S.R.L. will process your personal data to the extent necessary to achieve the processing purposes mentioned above.

 

If you are a customer, we will process your data for the duration of the contractual relationship and subsequently in accordance with the legal obligations incumbent on S.C. DOMENIUL COROANEI SEGARCEA S.R.L. (eg, in the case of financial-accounting supporting documents for which the retention period provided by law is 10 years from the date of the end of the financial year during which they were drawn up).

 

If you are a customer and you exercise the option to delete the user account by clicking the Delete Account button in the My Account Information section, S.C. DOMENIUL COROANEI SEGARCEA S.R.L. will interpret this action as your option to unsubscribe from receiving commercial communications by which we keep you informed about the products and services offered through the Website. In this regard, if you choose to delete your user account, we will no longer send you such emails and/or text messages. However, we would like to inform you that deleting your account will not automatically have the effect of deleting your personal data. If you no longer wish to have your personal data processed or if you wish to have your data deleted, you may exercise the rights set out in point VII below. If you request the deletion of the account, but there is at least one active order on that account, the request to delete the account can only be registered after delivery of the products and completion of the last active order.

 

If you withdraw your consent for the processing of data for marketing purposes, S.C. DOMENIUL COROANEI SEGARCEA S.R.L. will cease the processing of your personal data for this purpose, without affecting the processing carried out by S.C. DOMENIUL COROANEI SEGARCEA S.R.L. based on your consent before withdrawing it.

 

  1. Disclosure of personal data. Who do we share your personal data with?

 

For the purposes of processing data, S.C. DOMENIUL COROANEI SEGARCEA S.R.L. may disclose your data to partners, third parties or entities that support S.C. DOMENIUL COROANEI SEGARCEA S.R.L. in carrying out the activity through the Website (for example courier companies, IT service providers), or to the central/local public authorities, in the following particular cases listed below:

 

  • for the administration of the Website;

 

  • in situations where this communication would be necessary for the awarding of prizes or other facilities to targeted persons, obtained as a result of their participation in various promotional campaigns organized by S.C. DOMENIUL COROANEI SEGARCEA S.R.L. through the Website;

 

  • for maintaining, customizing and improving the Website and the services provided through it;

 

  • for performing data analysis, testing and research, monitoring usage and activity trends, developing security features and user authentication;

 

  • for the transmission of commercial marketing communications, under the conditions and limits provided by law;

 

  • when the disclosure of personal data is provided by law, etc.

 

  • Your personal data (as defined and specified by the legal rules and regulations in force) may be shared with certain service providers or agents and service providers motivated by the specifics of the business carried out by the legal entity data controller.

 

Any third party supplier used/contracted by S.C. DOMENIUL COROANEI SEGARCEA S.R.L. will be obliged to process your personal data only in accordance with the instructions issued by S.C. DOMENIUL COROANEI SEGARCEA S.R.L. and to maintain a reasonable security of your personal data.

 

Also, S.C. DOMENIUL COROANEI SEGARCEA S.R.L. may transmit your personal data to legal partners or third party providers, such as other providers with the same field of activity as the operating company, in order to offer you specific Services performed by the legal person S.C. DOMENIUL COROANEI SEGARCEA S.R.L.

 

In certain circumstances and in accordance with the relevant legislation in force, the company may be in a situation or obliged to communicate or disclose data to state authorities or institutions, depending on the specific activity of these institutions. We may also disclose your personal data in order to establish, exercise or defend our legal rights.

 

In the event of a reorganization or total or partial sale of the business of S.C. DOMENIUL COROANEI SEGARCEA S.R.L., the disclosure, if any, will take place in accordance with the applicable legislation that regulates the processing of personal data.

Your personal data may be disclosed to other companies in the group of companies of S.C. DOMENIUL COROANEI SEGARCEA S.R.L., if applicable. In the context of fulfilling the data processing purposes, S.C. DOMENIUL COROANEI SEGARCEA S.R.L. may disclose the data thus collected to its legal or contractual partners, to its affiliates, to authorized persons who process your personal data on behalf of S.C. DOMENIUL COROANEI SEGARCEA S.R.L. or to central/local public authorities, in the following cases:

 

  • for the administration, maintenance, personalization and improvement of this website and of the services provided through them;

 

  • for the fulfillment of contractual obligations by S.C. DOMENIUL COROANEI SEGARCEA S.R.L. such as customer service, printing and invoicing, etc.;

 

  • in cases where this disclosure would be necessary for the award of prizes or other facilities obtained as a result of your participation in various games or contests of a promotional nature, or to other promotional campaigns organized by S.C. DOMENIUL COROANEI SEGARCEA S.R.L.;

 

  • in case of promotional campaigns organized by S.C. DOMENIUL COROANEI SEGARCEA S.R.L. together with various contractual partners or affiliates of the company operating personal data;

 

  • for performing data analysis, testing and research, monitoring usage and activity trends, developing security features and user authentication;

 

  • for the transmission of advertising/promotional materials, under the conditions and limits provided by law;

 

  • when the disclosure of personal data is provided by law.

 

  1. Transfer of personal data

 

The personal data provided to S.C. DOMENIUL COROANEI SEGARCEA S.R.L. can be transferred outside Romania, but only to European Union countries.

 

VII. Your rights under the legislation in force

Under the conditions provided for by the legislation on processing of personal data as data subjects, you enjoy the following rights:

  • the right to information, respectively the right to receive details regarding the processing activities performed by S.C. DOMENIUL COROANEI SEGARCEA S.R.L. as described in this document;

 

  • the right to access data, respectively the right to obtain confirmation from S.C. DOMENIUL COROANEI SEGARCEA S.R.L. regarding the processing of personal data, as well as details of the processing activities such as the way in which the data are processed, the purpose for which the processing is carried out, the recipients or categories of recipients of the data, etc.;

 

  • the right to rectification, respectively the right to obtain the correction, without justified delays, by S.C. DOMENIUL COROANEI SEGARCEA S.R.L. of inaccurate/unjustified personal data, as well as the completion of incomplete data; The rectification/completion will be communicated to each recipient to whom the data have been transmitted, unless this proves impossible or involves disproportionate efforts.

 

  • the right to delete data, without undue delay, (“right to be forgotten”), if one of the following reasons applies:

 

  • they are no longer necessary for the purposes for which they were collected or processed;

 

  • if the consent is withdrawn and there is no other legal basis for processing;

 

  • if the data subject opposes the processing and there are no legitimate reasons to prevail;

 

  • if personal data have been processed illegally;

 

  • if personal data must be deleted in order to comply with a legal obligation;

 

  • personal data have been collected in connection with the provision of information society services under Union or under national law to which the operator is subject. It is possible that, following the request to delete the data, S.C. DOMENIUL COROANEI SEGARCEA S.R.L. to anonymize this data (thus depriving it of personal character) and to continue the data processing in these conditions for statistical purposes;

 

  • the right to restrict data processing to the extent that:
  • the person disputes the accuracy of the data for a period that allows us to verify the correctness of the data;

 

  • the processing is illegal, and the data subject opposes the deletion of personal data, requesting in return the restriction of their use;

 

  • the operator no longer needs personal data for the purpose of data processing, but the data subject requests them for the establishment, exercise or defense of a right in court; or

 

  • the data subject objected to the data processing (for other reasons than direct marketing), for the period of time in which it is verified whether the legitimate rights of the operator prevail over those of the data subject.

 

  • the right to data portability, namely (i) the right to receive personal data in a structured, commonly used and easy-to-read format, and (ii) the right to have such data transmitted by to SC DOMENIUL COROANEI SEGARCEA S.R.L. to another data operator, insofar as the conditions provided by law are met;

 

  • the right to object – in respect of data processing activities may be exercised by submitting a request as indicated below:
    • at any time, for reasons related to the particular situation of the data subject, that the data concerning him be processed based on the legitimate interest of S.C. DOMENIUL COROANEI SEGARCEA S.R.L. or in the public interest, unless S.C. DOMENIUL COROANEI SEGARCEA S.R.L. can demonstrate that it has legitimate and compelling reasons justifying the processing and prevailing over the interests, rights and freedoms of data subjects or that the purpose is to establish, exercise or defend a right in court;

 

  • at any time, free of charge and without any justification, that the data concerning it be processed for the purpose of direct marketing;

 

  • the right not to be subject to an automatic individual decision, ie the right not to be the subject of a decision taken solely on the basis of automatic processing activities, including the creation of profiles, which produce legal effects concerning the data subject or similarly affect him to a significant extent;

 

  • the right to address the National Authority for the Supervision of Personal Data Processing or the competent courts, insofar as you deem it necessary.

 

For any additional questions regarding the way in which personal data are processed and in order to exercise your rights mentioned above, please contact the email address: vanzari@domeniulcoroanei.ro. This website uses cookies. For more information on how to use these files, please visit the following link: https://international.domeniulcoroanei.com/politica-de-cookies/

 

Any consent you have given us during the process may be withdrawn at any time from the contact details below.

 

Who do you need to contact?

If you wish to exercise any of your rights or if you have any questions regarding this privacy policy or the processing of your personal data, you may contact us at S.C. DOMENIUL COROANEI SEGARCEA S.R.L., e-mail: vanzari@domeniulcoroanei.ro, telephone no: 0752 289 505.

 

If you wish to lodge a complaint regarding the processing of your personal data, you may contact us by e-mail, telephone or letter, as indicated above.

The answer to the request will be given within 30 days from the receipt of the request. Given the complexity and number of applications, this deadline can be extended by two months, in which case you will be informed of any such extension within one month of receiving the request and concerning the delay reasons.

If no action is taken on your application, S.C. DOMENIUL COROANEI SEGARCEA S.R.L. will inform you without delay and no later than one month after receipt of the request, of the reasons for not taking action and of the possibility to lodge a complaint with the supervisory authority, or to lodge a judicial appeal.

You can also submit a complaint to the local data protection agency/supervisory authority, namely the National Authority for the Supervision of Personal Data Processing based in G-ral Gheorghe Magheru Blvd., no 28-30, sector 1, postal code 010336, Bucharest, email anspdcp@dataprotection.ro, phone +40.318.059.211, +40.318. 059.212, website www.dataprotection.ro.

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